General terms and conditions

GENERAL RENTAL CONDITIONS

1. DEFINITIONS

The company: Class Rent a Car S.L. is hereinafter referred to as “the company” in the following General Terms and Conditions of Hire and Insurance.

Vehicle groups: All company-owned vehicles are classified by groups. To identify these groups, they are assigned a letter between the letters A and Y, and may have a secondary letter or number (subgroup) that is associated with the main letter of the group.

Categories: all vehicle groups have a category assigned to them. These categories range from Category 1 to Category 4. Each category has an assigned range of amounts to set the deposit, insurance, excess, and additional charges, services or extras. See Annex II.

Excess: this is the maximum amount that the lessee will have to pay for the cost of the damage caused to the vehicle. The Excess is an amount that is covered by taking out Premium insurance.

Deposit: this is the amount that the tenant gives in cash or the amount that will be charged to his credit card. It is intended to cover the additional costs arising from the rent. In the case of a cash deposit, the amount will be returned at the end of the contract once the vehicle has been checked.

2. ESSENTIAL REQUIREMENTS

2.1. MINIMUM AGE AND EXPERIENCE

– 21 years and 2 years of experience (with supplement for drivers under 23 years of age) for Category 1 – Groups A to B +Y (except AE)
– 23 years and 3 years of experience for Category 2 – Groups BE to J + AE
– 23 years and 5 years of experience for Category 3 – Groups K to T
– 30 years and 7 years of experience for Category 4 – Groups U to X

2.2. OBLIGATORY

– Valid passport/ID and valid driving licence on collection of the vehicle.
– Driving licence valid for driving in Spain:
– Driving licences from the following countries:
– European Union countries.
– European Economic Area countries: Iceland, Liechtenstein and Norway.
– In addition, the following permits are valid:
– Annex 9 of the Geneva Convention and Annex 6 of the Vienna Convention.
– Spanish version of the Annexes – English version of the Annexes.
– National permits from other countries that are written in Spanish or accompanied by an official translation are also accepted.
– International driving licences.

3. METHODS OF PAYMENT

3.1. FOR ONLINE BOOKINGS

Our online booking system accepts payment with:

– VISA cards
– MASTERCARD
– AMERICAN EXPRESS Cards
• PAYPAL

PLEASE NOTE: if you pay with an AMERICAN EXPRESS or PAYPAL card, a 5% surcharge will be applied to the total amount of the payment.

3.2. AT THE OFFICE OR BOOKING CENTRE

The offices accept payment with:

– Cash (in euro)
– VISA cards
– MASTERDCARD
– AMERICAN EXPRESS Cards

PLEASE NOTE: If you are paying with an AMERICAN EXPRESS card, a 5% surcharge will be applied to the total amount of the payment.

3.3. GUARANTEE

A credit card is required as a guarantee to cover the costs arising from the contract, including all costs incurred after the end of the rental contract. Such as those referenced in point 6.11.

Payment card information (i.e. card number and validity date) is subject to archiving for a period of 13 months from the actual payment for a credit card. It may be retained for a longer period of time, subject to your express consent, to facilitate future payments. In any case, when the payment card expires, the related information will be deleted.
The holder of the credit card number must be listed as a driver on the Rental Agreement, as explained in point 5.1.

4. RESERVATION INFORMATION

4.1. ONLINE BOOKING

– Company-owned websites, partner websites and associated booking engines only allow bookings to be made at least 24 hours prior to delivery of the vehicle. It is therefore not possible to book less than 24 hours in advance.

If the customer makes a reservation more than 24 hours in advance, but informs us that he/she needs the vehicle to be delivered less than 24 hours later, we will proceed according to section 4.5.

– Discounts offered on websites or online booking engines only apply to bookings made on company-owned websites. Not applicable for bookings made through the Central Reservation Centre, offices or associated websites.
Discounts are only applied on the amount of the vehicle rental, not on the extras.

These discounts may be modified in time and amount in advance, deleted and all without prior notice.

– The rental rates of the vehicles offered on the websites owned by the company may change over time, depending on the availability of vehicles, supply and demand for them, and all without prior notice.
– The amount of a reservation already made will never be subject to change. The total amount of the booking will be the amount shown in the booking confirmation.

4.2. RESERVED VEHICLE WARRANTY

The company only guarantees the model booked on those vehicles indicated as “guaranteed model”. If the vehicle you book is not indicated as a Guaranteed Model (it will be indicated as: “or similar”), you may be given the selected model, one within the same group and of similar performance or a vehicle belonging to a higher group. If, due to force majeure, the booked group or model cannot be served, alternatives of a higher group will be offered at no additional cost to the customer.

4.3. CANCELLATIONS OF RESERVATIONS MORE THAN 48 HOURS IN ADVANCE

-If the cancellation is made more than 48 hours before the date and time of the booking, a voucher will be issued for the full amount of the booking or the amount paid will be refunded, according to the client’s choice.
LESS THAN 48 HOURS IN ADVANCE
-If the cancellation is made less than 48 hours before the date and time of the reservation, the full amount paid will be forfeited, regardless of the reason for the cancellation.

IMPORTANT: The cancellation of a reservation must be requested in writing to the e-mail reservas@classrentacar.es; this being the only valid means.
If the customer wishes to cancel the Rental Agreement without having reached the end of the rental period, the company is not obliged to refund the amount for the time remaining until the end of the rental period.

4.4. MODIFICATIONS TO RESERVATIONS

The modification of any of the booking details entails an administration fee of 12€.

The amount of a reservation already made will never be subject to change. If the rental price is increased as a result of a change, the customer shall pay the difference in price plus the handling fee.

IMPORTANT: the modification of a reservation must be requested in writing to the e-mail reservas@classrentacar.es; this being the only valid means.

4.5. CUSTOMER ERRORS WHEN MAKING A BOOKING

The company will not be responsible for refunding any amount if the customer enters the wrong data in the reservation, such as delivery and/or return point, delivery and/or return dates, reserved vehicle group, extras…

The company reserves the right to modify bookings with incorrectly entered data. They can be modified subject to availability of the vehicle and/or extras.
Such modifications shall be in accordance with section 4.4.

The customer may also cancel the booking, according to the conditions in point 4.3.

5. CLAUSES OF THE RENTAL AGREEMENT

5.1. PREAMBLE

The General Rental Conditions shall be applicable to the person who signs the Rental Contract and who presents, as a deposit for the vehicle, the corresponding credit card of which he/she is the holder or an amount in cash (to be determined according to the contracted model, see Annex II Table: Insurance rates and excesses). All costs associated with the Rental Agreement shall be borne by the person signing the Rental Agreement (regardless of whether he/she is named as the driver of the rented vehicle) as well as by any other driver expressly indicated in the Rental Agreement, and therefore authorised to drive the vehicle.

All persons identified in the Rental Agreement shall be jointly and severally liable for the payment of any amount due under the agreement.

In the event that the reservation has been made and prepaid by a person other than the main driver, this person must be included in the rental contract as an additional driver, in order to prove his legal relationship with the company.

5.2. VEHICLE

The Hirer receives the vehicle specified in the Rental Agreement in perfect working order, with all necessary documents, tyres, tools and accessories, as well as in good general external condition and cleanliness. The Hirer is liable for any damage to the vehicle (not specified on the check sheet provided with the Rental Agreement), as well as for theft or loss of the vehicle.

It also undertakes to:
A) To maintain with the utmost diligence the general good condition of the vehicle without in any case carrying out fraudulent manipulation of any element of the vehicle.
B) Respect at all times and in all places the regulations of the Highway Code in force, as well as any legal provisions on traffic, transport and road safety.
C) Not to allow the vehicle to be driven by persons not authorised under this contract.
D) Not to transport persons or goods when this explicitly or implicitly implies the subletting of the vehicle or non-compliance with legal provisions regarding weight, height, quantity, volume and nature of the load.
E) Not to drive the vehicle outside the island of Ibiza (not even in Formentera), except with the express prior written authorisation of the company.
F) Not to drive in an inferior physical and/or mental condition due to the use of alcohol, drugs or narcotic substances, as well as due to fatigue or debilitating illness.
In the event that at the time of collection of the vehicle, the employee has suspicions that the client is physically and/or mentally unfit due to the use of alcohol, drugs or narcotic substances, the company reserves the right not to deliver the reserved vehicle and that the client will not receive any compensation whatsoever.
G) Not to use the vehicle to push or tow other vehicles, or to participate in races, contests or competitions of any nature.
H) Do not drive on unpaved or unroadworthy roads which may cause damage or damage to the underbody.
I) Be in possession of the corresponding driving licence, in force and of the minimum age and seniority in accordance with point 2.1. Class Rent a Car S.L. reserves the right of admission in all cases.
J) Lock the vehicle, park it in a suitable, adequate and safe place and with the handbrake applied when not in use.
K) Use the mandatory restraint devices for the carriage of persons of a height of 135 cm or less. Under no circumstances shall the company install and/or fit such a safety device.
L) Failure to act negligently, which is understood as a lack of care, application and diligence, especially in keeping, protecting and ensuring the good condition of the vehicle.

Failure to comply with any of the aforementioned obligations written in this clause may limit or cancel the cover contracted and the company may demand from the lessee the totality of the damages suffered by the vehicle (see General Insurance Conditions).

The limit of the maximum amount of money, Excess, that the lessee will have to pay for the cost of the damage caused to the vehicle will also be annulled.

In case of gross negligence on the part of the customer, the company reserves the right to terminate the contract and to immobilise or requisition the vehicle.

5.3. INSURANCE AND PROTECTIONS

Please refer to the General Insurance Conditions attached to this document.

5.4. REPAIRS

The hirer shall inform the company of any damage to the vehicle. The company is not liable for the cost of repairs carried out by persons without express written authorisation, nor is it responsible for any agreement between the hirer and a person outside the company. In the event of a breakdown, the company, for technical reasons, needs a minimum time to solve the problem, which is estimated at 4 hours from the time it becomes known. The hirer must go to a company office to check fluid levels every 1000 km and replenish them if necessary.

5.5. ACCIDENTS

The lessee undertakes to inform the company urgently of any claim and to immediately transmit to the company all notifications that refer to said claim, and to give full cooperation to the lessor and the insurance company in the investigation and defence of any claim and process. In the event of an accident or claim, the lessee undertakes to:

– Not acknowledging or prejudging responsibility for the act.
– Obtain full details from the other party and all the circumstances surrounding the accident, duly completing the accident report. Failure to complete the friendly report will result in an extra charge of €90.
– Immediately notify the authorities if there is fault on the part of the opposing party.
– Go to the nearest office with the damaged car within a maximum of 4 hours for the corresponding report to be drawn up.
– Do not leave the vehicle until the arrival of the authorities (Police or Guardia Civil) or a representative of the company.
– In the case of major damage, photos of the incident and any other elements necessary for clarification shall be provided. Major damage is understood to be damage exceeding 3 cm in length and/or width; except for perforations in the sheet metal or external elements, which shall always be considered major damage.
– In the event of non-compliance with the previous points of this section, the lessee shall assume all damages suffered by the vehicle regardless of the insurance cover contracted. As stated in point 3 of the General Conditions of Insurance
– In case of accident or theft of the vehicle, the company is not obliged to replace the leased vehicle.

5.6. RETURN OF THE VEHICLE

The vehicle shall be returned at the place, date and time stipulated in the contract and in the same condition in which it was delivered by the company, with all its documents, tyres, tools, keys and accessories. Any alteration to the agreed return conditions may result in additional charges for the hirer. There is a margin of 30 minutes of delay in the return of the goods with respect to the agreed time; otherwise, the customer will be charged the current rate for the extra days plus 25% as a penalty.

The calculation of the final amount of the lease will be made once the vehicle has been returned and the penalty established in the previous paragraph has been applied.

If the vehicle is returned before the end of the contract period, the hirer is not entitled to a refund of any amount on the contract rate and/or insurance.

5.7. MINIMUM RENTAL PERIOD

It is from any time of the day until 20:00 hours of the same day.

5.8. CHANGE OF DRIVER

If you wish to change driver during the term of the contract, you must go to the nearest office to carry out the corresponding procedure.

This procedure will entail the termination of the previous contract and the issuing of a new one. Under no circumstances will driver changes be made to the Rental Agreement by telephone and/or e-mail. It is absolutely essential to carry out the above procedure at any of our offices.

5.9. EXTENSION OF THE RENTAL CONTRACT

If you wish to extend the rental period stated in the contract, please follow the steps below:
– Contact the nearest office at least 24 hours prior to the initial termination of the Rental Agreement. The person in charge will check that the vehicle is available for the new dates requested.
– Carry out a check of the vehicle together with an agent of the company.
– Pay rent and new additional charges.
– Sign a new Lease or an addendum to the initial lease.
In the event that the customer does not return the vehicle on the agreed date and time, the customer will be charged the current rate for the extra days plus a 25% penalty.

The company reserves the right to refuse the extension request for operational reasons.

Under no circumstances will extensions be made by telephone and/or e-mail. It is absolutely essential to carry out the above procedure at any of our offices.

5.10. FUEL POLICY

Full/Full:
The vehicle is delivered to the customer with a minimum amount of fuel and the lessee undertakes to return it with the same amount. If not, you will be charged the missing amount plus €18 for refuelling costs.

If the vehicle is returned with more fuel than at departure, the customer may reclaim the remaining amount of fuel by handing over the corresponding refuelling ticket/invoice, which shall remain the property of the company.

In no case will fuel be returned without the delivery of the aforementioned receipt.

In all cases it is the hirer’s responsibility to refuel the vehicle with the correct type of fuel. Any costs or repairs (towing, changing filters or other components, stopping the vehicle, fines, etc.) resulting from the use of inappropriate fuel will be at the Hirer’s expense.

5.11. TRAFFIC FINES AND OFFENCES

In the event of a fine, the lessee will be charged €45 for administrative costs. This amount does not include the payment of the penalty. The payment of fines and administrative costs is not included in any of the insurance cover that can be taken out. In the event that the authorities detain the vehicle due to an act or omission on the part of the renter, whatever the cause, the renter shall be liable and indemnify Class Rent a Car for all expenses (towing, detention, penalties…) and loss of profit (according to the rate in force at the time) incurred for this reason.

5.12. EXTRA CHARGES

The lessee expressly authorises the company to charge the credit card provided for expenses derived from the contract and subsequently send the receipt to the client, in the event of having to pay any amount established and/or derived from the General Conditions of the contract.
As per:
– The amount outstanding on the previously agreed amount.
– Damage caused to the vehicle, even after the contract has been terminated, due to the discovery of damage during the process of preparing the vehicle for the next rental.
– Additional cleaning resulting from the delivery of the extremely dirty vehicle.
– Late delivery of the vehicle or extensions of the Rental Agreement without having respected the procedure set out in clause 5.8.
– Administrative sanctions.
– Expenditure on administrative management.
– Liability for claims.
– Any other amount resulting from negligence on the part of the lessee.

5.13. ADDITIONAL SERVICES AND EXTRAS

The lessee may additionally contract the following services and/or extras:
– Baby seat (Maxi-Cosi)
– Child seat
– Lifter
– Delivery out of office
– Out-of-office return
– Delivery to villa
– Return to villa
– Out of hours delivery (Ibiza Airport and Port)
– Out of hours return (Ibiza Airport and Port)
– Second hull
– Additional driver
– Driver under 23 years of age
– Express return (Ibiza Airport)
– PLUS Insurance
– PREMIUM Insurance
(see Annex II Table: Tariff of Charges, Services and Additional Extras).
For safety reasons, the company will not fit baby seats (Maxi-Cosi) or child seats. The customer is responsible for fitting the seats in the vehicle.

ROADSIDE ASSISTANCE
Roadside assistance service is included in the price for customers who have taken out the “Premium” insurance. This service will be charged to the lessee in the following cases:
– Error, negligence or misuse of the vehicle by the hirer.
– Loss of keys, breakage, wetting or abandonment of keys inside the locked vehicle.
– Lack of fuel or inadequate refuelling.
– Rescue of vehicles in places or on roads unsuitable for driving or unpaved.
– Dead battery (in case of negligence of the hirer).
Customers who have not taken out the “Premium” insurance shall pay all the costs incurred (except in the case of a breakdown attributable to the company).

5.14. VEHICLE IDENTIFICATION

The hirer must keep the identification stickers and the company key fob in the rented vehicle in order to be able to be identified. The removal of these items will incur a €25 restitution surcharge.

5.15. PERSONAL ITEMS

The Hirer must empty the vehicle of his personal belongings at the end of the Rental Agreement. The company is not responsible for any objects left in the vehicle. Notwithstanding this, any object found in the vehicle may be returned to the Hirer at the Hirer’s expense.

5.16. PRICES AND TARIFFS

The prices of the contract shall be in accordance with the general tariff in force, which is displayed at the disposal of the public at the company’s premises, the content of which the lessee expressly declares to be aware of prior to signing the rental contract. All prices are in euros.

5.17. JOINT AND SEVERAL LIABILITY

All hirers and/or additional drivers shall be jointly and severally liable for all obligations assumed by the hirer in the contract and for all legislation applicable to the contract.

5.18. CUSTOMER SERVICE AND COMPLAINTS

If you would like to make any suggestions about our services, you can do so by sending an e-mail to customer@classrentacar.es. If you wish to make a complaint, official complaint forms are available at all our offices and will be kindly handed to you.

5.19. RETURN OF THE DEPOSIT

The deposit will be returned after examination of the vehicle, which, in case of damage due to misuse, will determine by means of a detailed note, the amount to be paid by the client; authorising the lessee to compensate this amount from the deposit deposited. If it is not possible to assess the damage immediately, the company will have 30 days to refund the amount of the excess deposit, if applicable, after deducting the cost of the repair.

5.20. NO SHOW” RESERVATIONS

Failure of the client to appear at the place and time agreed for the start of the service will be considered as unilateral termination of the contract and the booking by the client, with a penalty of 100% of the contracted rental value. Such non-presentation shall entitle the company to dispose of the reserved vehicle and the hirer shall not be entitled to any compensation whatsoever.

5.21. JURISDICTION

Rental contracts are governed by all Spanish legislation that affects you. The parties expressly submit to the Transport Arbitration Boards, Courts and Tribunals of Ibiza, for any incidents and questions arising from this contract, except those relating to Consumer matters, which shall be governed by the jurisdiction established in their own regulations.

5.22. INFORMATION ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

See on the website https://www.classrentacar.es/politica-de-privacidad/

5.23. TRACKING DEVICES

In order to preserve and protect the vehicle and to detect and prevent crime, the company may use electronic devices to monitor the condition and operation of the vehicle and/or to track the vehicle’s movements. This information may be used during and after the end of the rental period for the sole purpose of the execution, control and performance of this Rental Agreement.

By accepting these General Rental Terms and Conditions, the customer/tenant expressly declares that he/she has given his/her explicit consent to the use of such electronic devices.

5.24. ELECTRIC VEHICLES

It is the customer’s responsibility to maintain adequate and sufficient charge of the battery of the rented electric vehicle at all times.

In the event of assistance due to a flat battery, the customer shall bear all costs incurred (towing, travel expenses, etc.) and the vehicle will only be replaced if there is availability. This replacement (if possible) will be carried out at our offices, with an extra charge of 100 € for the delivery of the vehicle outside our offices.

In the event that there are no vehicles available for the exchange, the customer will have to wait for the time required for the battery to be fully recharged. Travel to our offices is at your own risk.

When the vehicle is returned, it must have at least 20% battery power. Otherwise, a charge of €50 will be made.
There are a number of public charging points (both free and paid) scattered around the island. You can see the network of recharging points at https://www.classrentacar.es.

6. ADDITIONAL PROVISION

It is the tenant’s responsibility to read this contract carefully. Any doubts or disagreements should be expressed before accepting and/or signing the contract.

In the event of non-compliance with any of these clauses, the lessee assumes all liability for damages that such non-compliance may cause both to the company and to third parties.

ANNEX I: SPECIFIC RENTAL AND INSURANCE CONDITIONS FOR JEEP WRANGLER SOFT TOP VEHICLES. GROUPS L AND M
In cases where a Jeep Wrangler, included in Categories L and M, is rented, General Rental and Insurance Conditions plus the following specific conditions apply:

1. The customer must inspect the top and structure of the Jeep Wrangler being rented, confirming that it is in perfect condition and working order.

2. The client is aware and accepts that:
– Any damage or loss to the canopy or its structure, whether accidental or intentional, is not covered by any type of insurance and you must pay for its repair or replacement in full (if it cannot be repaired).
– Because of its configuration, any damage to the metal structure is likely to require complete replacement due to the lack of loose parts. Damage to the tarpaulin is not repairable and the damaged and/or missing part(s) will be replaced.
– The charge for damage or loss of the canopy or its components can be up to 2.500 € according to the “Damage and loss rate” published on the website www.classrentacar.es.
– Jeep Wrangler soft top vehicles are delivered without the side and rear windows. If requested, an extra deposit of 300 € must be paid (regardless of the insurance contracted) as a guarantee against damage or loss of the same.

3. The customer will receive instructions from the company on how to fold or unfold the canopy. If you have any doubts once you have started renting, you should contact the nearest office of the company, where you will receive help in carrying out the operation.

GENERAL INSURANCE CONDITIONS

1. TYPES OF INSURANCE

The company offers the lessee three types of insurance “Basic”, “Plus” and “Premium” (see Annex II Table: Insurance and Coverage Guide). The “Basic” insurance is included in the rental price.

• “BASIC”
It includes occupant insurance, under the conditions stipulated by the insurance company arranged by the company, and an excess for damage and theft of the rented vehicle.
A deposit of an amount equivalent to the deductible of the contracted group is required (see Annex II Table: Insurance rates and deductibles).
The lessee may increase the coverage of this insurance by contracting any of the following options:

• “PLUS”
Category 1 – Groups A to B +Y (except AE)
Category 2 – Groups BE to J + AE
Category 3 – Groups K to T

Exempts the hirer from paying for damage to bodywork, headlights, bumpers, roof (except sunroof).

The amount of the deposit will be 300 €, if a credit card is provided as a guarantee. If you do not have a credit card, the amount of the deposit will be 600€ in cash. (see Annex II Table: Insurance rates and deductibles).

The amount of the excess is €0 for the damage exempted in this insurance. The hirer will have to pay the cost of damage caused to tyres, rims, hubcaps, windows and locks.
The minimum age to take out this insurance is 23 years old.

Category 4 – Groups U to X
Exempts the hirer from paying for damage to bodywork, headlights, bumpers, roof (except sunroof).
This insurance limits the deposit to €3,000. (see Annex II Table: Insurance rates and deductibles).
The amount of the excess is €0 for the damage exempted in this insurance. The hirer will have to pay the cost of damage caused to tyres, rims, hubcaps, windows and locks.
The minimum age to take out this insurance is 30 years old.

• “PREMIUM”
Category 1 – Groups A to B +Y (except AE)
Category 2 – Groups BE to J + AE
Category 3 – Groups K to T
Exempts the hirer from paying for the damages mentioned in the optional insurance “Plus” and for damages to tyres, rims, hubcaps, windows and locks. Roadside assistance is also included in this option.
The amount of the deposit will be 100 €, if a credit card is provided as a guarantee. If you do not have a credit card, the amount of the deposit will be 300€ in cash. (see Annex II Table: Insurance rates and deductibles).
The amount of the excess is €0 for the damage exempted in this insurance.
The minimum age to take out this insurance is 23 years old.

Category 4 – Groups U to X
Exempts the hirer from paying for the damages mentioned in the optional insurance “Plus” and for damages to tyres, rims, hubcaps, windows and locks. Roadside assistance is also included in this option.
The amount of the deposit will be €1500, charged to a credit card as a guarantee.
The amount of the excess is €0 for the damage exempted in this insurance.
The minimum age to take out this insurance is 30 years old.

2. DAMAGE NOT COVERED BY ANY INSURANCE POLICY

A) The loss, breakage, wetting, theft of keys or remote controls.
B) Damage to the underbody of the vehicle.
C) Damage to the interior of the vehicle.
D) Damage caused by misuse of the clutch.
E) The recharging of the battery, due to customer negligence.
F) The costs of administrative management (Gestoría) derived from the damage or theft of the vehicle.
G) The costs of handling fines, derived from the initiation of traffic sanctioning proceedings during the rental of the vehicle.
H) Missing items from the vehicle (e.g. antenna, hubcaps, wiper blades, tray, floor mats).
I) Expenses derived from the delivery of double keys, due to: loss of keys, breakage or abandonment of these inside the locked vehicle.
J) Damage to the bonnets of convertible vehicles.
K) Expenses arising from the replacement of punctured tyres if the vehicle is fitted with a spare wheel. The cost of replacing a wheel is €50.
A list of all damages and their economic cost can be found in the table, Annex II, Damage and loss rate.

3. INVALIDATION OF THE CONTRACTED INSURANCE

In any case, the insurance will be invalidated when the lessee does not comply with any of the assumptions mentioned in clauses 5.2 and 5.5 of the General Rental Conditions, and the lessee will be responsible for all the damages caused to the vehicle due to accident, theft, breakdown, loss or loss of parts, as well as the days the vehicle is out of service.

The limit of the maximum amount of money, Excess, that the lessee will have to pay for the cost of the damage caused to the vehicle will also be annulled.

In case of accident or theft of the vehicle, the company is not obliged to replace the leased vehicle.
In the event of theft, the insurance cover contracted will not be applied if the lessee does not present the corresponding report within 24 hours and the keys of the vehicle.

In the event of an accident, the insurance cover contracted will not be applied if the hirer does not present the corresponding accident report.
ANNEX II: See https://www.classrentacar.es/tarifas-generales.pdf

VALIDITY

These General Rental and Insurance Terms and Conditions are valid as of: 01/04/2022